Malaga Airport Transfers S.L. - Benalmádena, Málaga

Ana I. C.

Un servicio de pena.
Retraso y con mucha apatía
Han de mejorar la atención.

Paul D.

I would definitely recommend Malaga Airport Transfers. Straight forward and easy to deal with. Cyril was very helpful and a great source of local knowledge. I will be booking them again.

Alan L.

We booked a return transfer with this company from airport to hotel and back again at end of our trip. The collection from airport to hotel was very good from out driver Roberto.

However We were due to be collected at 9am to be dropped to the airport, I received a phone call at 9.02 to say driver was less than 5 minutes away. At 9.15 I called the office again and was told they would contact driver and call me back, when they did they said he was around the corner. 10 minutes later still no sign so I rang the driver directly and he said he was nearby. In total he was 30 minutes late. Stating traffic was the issue. You guys do this for a living so should be well aware of traffic in the area at certain times.

also its not hard to check Google maps to see what congestion is like in the area. The constant excuses and lies from both the lady in the office and the driver, Juan, was frustrating as if they had of told us he was going to be that late we would of just got a taxi amd would of been at the airport by the time he eventually got to the hotel.

As a result of the late pick we were stuck in the security ques at airport for a long time and we were the last people to board our flight after having to run though the airport with my 2 year old daughter and my wife. We had no time to eat prior to boarding. As a result of your driver being late we had a very very stressful morning.

When I contacted them to complain and see would they at least offer a partial refund they basically no as traffic is out of their control and there's nothing they can do. They also said they I was lying about the time the driver collected us even though i sent them screenshots of my call logs to show I was in the phone to the driver at the time he said he collected us. Joke of a company with no accountability for causing such a stressful morning for us. Will not be using again.

Steve F.

We have used this transport company about 8 times they are fantastic to deal with very friendly & helpful & always there waiting when we arrive or going back to the airport , Thanks Mick

John

Booked on line after reading reviews. Inward flight delayed 4 hours obviously no taxi when we arrived, quick call to office and our taxi was with us within 10 minutes. Outbound taxi to airport collected on time, took cases from hotel and helpful in getting us oldies aboard taxi. Cyril our driver was very courteous and we had a pleasant journey back to the airport, will certainly use this company again 5/5

Alex C.

Despite the fact that at 4:00 am during torrential rain the gate on our street was closed, the pleasant young driver was early, was waiting at the gate, had a large vehicle that easily fit all our luggage, and drove with care and caution in the heavy rain.

Reserving was easy, the confirmations made me feel confident, and payment in the app made it super simple at the airport. Will definitely use again

TW T.

Picked up from Malaga Airport on the 29th April by Mark, nice friendly chap, clean vehicle and comfortable. Paid €35

Unfortunately the return driver Mohan booked in advance for the 6th June never showed. Called the contact number given the day before but to no avail.
This left us frantically trying to flag down a local cab at 04:15 in the morning, quite stressful and not a great end to what was a fantastic holiday celebration for my husband’s much awaited retirement.

We finally managed to get a cab and the friendly driver got us to the airport in around 14 minutes from Benalmadena.

After contacting the taxi company and voicing my frustration they apologised and vowed to investigate why our driver never showed. As a result they issued a refund of our original journey and the cost of our return journey 👍

So although we were initially very disappointed, the companies customer services were very accommodating and we appreciate their fair response.

Thanks Mick for dealing with this issue.

christine J.

We booked a minibus taxi for our bowls club gala dinner for 17 people. The service was very professional. The driver spoke English was very courteous, polite and arrived on time to pickup us up and drop us off. The minibus was a modern clean bus and a very comfortable ride to our dinner. I would not hesitate to use this company again.